ZESPA Alica A260 Home Self-care Scalp Care Device. Once or twice a week, for 5 to 10 minutes, use the manage your scalp and steadily. Low-output LED and vibration massage POWER : AAA Battery 2pcs (Not included) Size : 16.6 x 3.4 x 3 cm Weight : 99 g Made in China (OEM). But we can help you with this issue as per your request. Please understand that deficiency or damage may occur on the way to go even though we always inspect every single item.But in case of the fault by the customers inattention We will try to fix it at a Reasonable Price. This item is in the category "Health & Beauty\Skin Care\Facial Cleansing Devices". The seller is "discoveryroot" and is located in this country: KR. This item can be shipped worldwide.